Dispatch costs

Working time:

Monday to Friday from 8.00 a.m. to 6.00 p.m.
Saturdays by arrangement only.
Sundays and holidays we are closed.

You are welcome to visit us on our premises, but please call for an appointment before.

Important information in advance:

  • For online order you won't receive an invoice in paper form.
  • Free shipping from 119 €* is valid only for online orders.

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: all countries within the EU.

Dispatch costs
(inclusive of legally applicable VAT)

All information contained herein about our shipping costs relate solely to orders placed through our online shop www.niemoeller.de.


Deliveries within Germany:

The minimum order value is 11.90 €*.

We charge lump sum shipping costs of 7.14 €* per order. If cash on delivery is selected the costs are 9.52 €* per order.

From an order value of 119 €* onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:

Bulky goods are marked as such in the item description.

Dear customer, there are bulky (oversize) goods in your cart so shipping costs can't be calculated automatically. You will see "on request" at shipping costs (see also remarks at the end).


Shipping without shipping costs

The order amount is more than 119 €* and the parts should be send within Germany so we will not charge shipping costs if you ordered online.


Deliveries to foreign countries:

The minimum order value is 23.80 €*.

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Countries and zones

In all other cases shipping costs depends on the country and the kind of payment (COD or not).

Zone 1– shipping costs:

without COD: 17.85 €* | COD: 26.18 €*

  • Austria | Belgium | Bulgaria | Croatia | Cyprus | Czech Republic | Denmark | Estonia | Faroe Islands | Finland | France | Greece | Greenland | Guernsey | Hungary | Ireland | Isle Of Man | Italy | Jersey | Kanarische Inseln | Latvia | Lithuania | Luxembourg | Madeira | Malta | Monaco | Netherlands | Northern Ireland | Poland | Portugal | Romania | San Marino | Slovakia | Slovenia | Spain | St. Barthelemy | St. Martin | Sweden | United Kingdom | Wales

Zone 2– shipping costs:

without COD: 27.37 €*

  • Andorra | Holy See (vatican City State) | Liechtenstein | Norway | Svalbard And Jan Mayen | Switzerland

Zone 3– shipping costs:

without COD: 39.27 €*

  • Belarus | Bosnia And Herzegovina | Georgia | Gibraltar | Iceland | Kazakhstan | Kosovo | Macedonia, The Former Yugoslav Republic Of | Moldova | Montenegro | Russian Federation | Serbia | South Georgia And The South Sandwich Islands | Turkey | Ukraine

Zone 4– shipping costs:

without COD: 53.55 €*

  • Albania | Algeria | Armenia | Azerbaijan | Egypt | Iran, Islamic Republic Of | Iraq | Israel | Jordan | Kuwait | Lebanon | Libyan Arab Jamahiriya | Marocco | Oman | Palestinian Territory, Occupied | Qatar | Syrian Arab Republic | Tunisia | Western Sahara

For all other countries, unfortunately, no general information about our shipping costs can be made.


Remarks

Shipping costs are very individual so sometimes it's difficult to calculate them automatically.

If there is mentioned on request at shipping costs and you want to know the exact amount please mark a remark at the "comment" box. You will get the info as soon as the parts are packed.

For Q&A:
Tel: +49 621 472046
E-Mail: info@niemoeller.de


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2 - 6 days, in case of foreign deliveries, within 3 - 8 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.


Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Cash on delivery
  • Payment via credit card
  • Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Cash on delivery (plus COD charges 15 €, furthermore, € 10 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
  • Payment via credit card
  • Payment via PayPal (a service of PayPalPLUS)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Postbank Karlsruhe
IBAN: DE35660100750172352759
BIC: PBNKDEFF

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Heinrich E. Niemöller